Official 1947 wants all of our customers to be 100% satisfied with the purchases that they have made from www.official1947.com.
Due to the COVID-19 pandemic, and recent infectious outbreaks, we have temporarily suspended product returns on all items (clothing, shoes & accessories) unless there is a product defect.
It's important to note that we do not process refunds, and we encourage you to thoroughly review your order, including consulting our size charts (if applicable) or the size description in the product, before completing the purchase. As we are currently unable to facilitate exchanges for sizing issues, taking the time to ensure accurate sizing information will contribute to a seamless and satisfying shopping experience.
If for any reason you have received a faulty item, please contact us immediately at [email protected].
- Returns and exchanges are accepted within 7 days of receiving the item.
- All items must be in new and unused condition; it cannot have been worn, altered, dry cleaned, or washed.
- All items that are returned are inspected thoroughly. We reserve the right to deny or refuse a refund due to the quality of the merchandise. There will be a 25% restocking fee charged to items that are returned in unacceptable condition.
- Please allow 5-7 days for issuing a refund.